Emergencies

Emergencies Callout

Our offices are now closed for the Christmas break, and we will be reopening on 02/01/2025.

If you have had work installed at your property and encounter any emergencies related to our services, kindly complete the form and our dedicated advisors will review your enquiry and get back to you as soon as possible.

Please note, this form is for emergencies only and only emergencies will be responded to. All other enquiries should be sent to info@ukem.co.uk.

Best Wishes

The Team at UKEM

Call us on:
0191 466 1185
Email us:
info@ukem.co.uk
Meet us:

6 Crown Road, Quay West Business Village, Sunderland,
England, SR5 2AL

Call us on:
07961 653227
Email us:
info@ukem.co.uk
Meet us:

83 Princes Street, Edinburgh, EH2 2ER

Useful numbers

Google Support

0808 178 0546

Elnur Electric Storage Heaters

01942 670119 option 2

Fully funded solutions to improve your homes energy efficiency

Find out if you are eligible for 100% FREE energy efficiency upgrades, simply by entering your postcode:
The Form

Don't worry, many homes do not have a current EPC certificate. Let's find your address from the Royal Mail instead:

 

Your address does not have a valid EPC certificate

Don't worry, whilst your property doesn't have a current Energy Performance Certificate (EPC) we can still check your eligibility by taking some more details from you. Just click next button to proceed.

Your rating score is:

C

The lower your home's energy efficiency rating, the more money the government make available for you to improve it.

Due to the EPC rating of your property, your home's rating is unlikely to be improved by the measures we install. We are sorry that we cannot help you further in this instance.

OK

Unfortunately ECO4 funding is not currently available directly to the occupant of Social housing.

Please contact your Local Authority directly for more information on how to improve the Energy Efficiency Performance of your home.

We are sorry we could not help you further

Fully funded solutions to improve your homes energy efficiency

Find out if you are eligible for 100% FREE energy efficiency upgrades, simply entering your postcode:
Don't worry, many homes do not have a current EPC certificate. Let's find your address from the Royal Mail instead:

Your address does not have a valid EPC certificate

Don't worry, whilst your property doesn't have a current Energy Performance Certificate (EPC) we can still check your eligibility by taking some more details from you. Just click next button to proceed.

Your rating score is:

A
B
C
D
E
F
G
Due to the EPC rating of your property, your home's rating is unlikely to be improved by the measures we install. We are sorry that we cannot help you further in this instance.
Ok
The lower your home's energy efficiency rating, the more money the government make available for you to improve it.
Unfortunately ECO4 funding is not currently available directly to the occupant of Social housing.

Please contact your Local Authority directly for more information on how to improve the Energy Efficiency Performance of your home.

We are sorry we could not help you further