



What is an Insurance Backed Guarantee?
An insurance-backed guarantee will be able to provide you with valuable protection in the event we cannot honour our written agreement. It underwrites our workmanship guarantee and provides you with cover for the defined period.
Qualitymark Protection insurance-backed guarantees are only made available to accredited installers and are purchased by UK Energy Management on your behalf.
What does it take to become an Accredited Installer?
Accredited installers, such as UK Energy Management, have demonstrated their professional competency before operating as a credible installer, as well as having a solvent business and appropriate certification to use any equipment or install relevant products
UK Energy Management works closely within the Qualitymark Protection Terms of Business Agreement and Quality Assurance Frameworks to guarantee you a premium service.

EXCELLENT Based on 653 reviews Mick Gorman2025-04-14 Did excellent job i would recommend Phillip Edwards2025-04-09 Was informed that my storage heaters were being installed on a certain day and time. Did not turn up so informed UKEM and asked why? They said they would reschedule and get back to me. Have called and asked for answers for a month now many times and still no communication whatsoever. This is a uk/gov third party and are keeping their promises. Nothing is going to happen CRIMINAL shame on you. Amber Shelton2025-04-08 Absolutely amazing crew. Can’t fault any of them. My home was left clean and they were all well mannered and amiable. Would definitely recommend them. BBFC Publishing2025-03-09 James and Doug were brilliant. Polite, efficicient and very tidy in their work. If you get these guys you will be happy. Home is so much warmer. They even filled I'm a hole in our wall from the outlet from the bathroom without us knowing. Thank you. A Khan2025-02-10 Cozy home insulation did a great job clean,helpul and tidy clare Louisa2025-02-10 Iwi team were great, efficient and very considerate of the disability in home. Worked with us in mind rather than just come and go. Cozy home I’d recommend to anyone .
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Why should I select an installer who offers insurance-backed guarantees?
Subject to the terms and conditions of the insurance-backed guarantee, you are provided with additional peace of mind, using an installer that is looking after your interests and confidence that you are protected should something unexpected happen.
Want to learn more about Qualitymark Protection?
Find out more information about Qualitymark Protection and their insurance – backed guarantees on their website, or call them directly on 0345 340 0524.
Alternatively, contact one of our friendly team members today – we would be happy to answer your questions regarding funding eligibility, sustainable energy solutions, and much more.
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