Storage Heaters

After Care - Storage Heaters
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Technology at work for you

  • Storage heaters use off-peak electricity which means they provide a low carbon heating solution

  • They are intended to provide “all day heat” to a room or property which helps to maintain temperature in the building fabric, thus reducing ongoing building maintenance issues

  • When correctly specified and used, storage heaters will provide the most cost-effective electric heating solution

  • Storage heaters use off-peak electricity, meaning they provide a low-carbon heating solution

  • They are intended to provide “all-day heat” to a room or property, helping to maintain the temperature of a building’s fabric and reduce ongoing building maintenance issues

  • Elnur offer all the storage heater variants to ensure that the right model is available for the right application – High Heat Retention, Integrated Storage / Direct Acting and Fan Assisted.

  • Storage heating technology is proven and reliable with life expectancy of the heaters themselves generally accepted as being greater than alternative products

  • They are maintenance free and do not require annual servicing

Debunking the myths:

Is your home too hot in the morning and too cold in the evening? This is a common problem faced by people who use storage heaters, but it’s often just caused by incorrect usage. In many cases, people do not alter their storage heaters’ controls regularly, which has a direct impact on both the room or building’s comfort level and the cost of running the storage heaters in question.

How efficient is YOUR home?



No more days and nights spent battling the cold. Keep your home nice and cosy whilst reducing your energy usage and bills.

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We’ll let you know whether you’re eligible for a grant

Our engineers will be in touch to book a survey and installation date

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Videos about the technology

How to Programme Your High Heat Retention (HHR) Storage Heater
High Heat Retention (HHR) -
Setting Charge Times
How to Set the Day and Time on Your HHR Storage Heater

Ecombi HHR storage heaters are different to traditional heaters and the following differences will be noticed:

  • The storage heaters may be smaller in size than the ones they are replacing. This is because they are much more efficient than traditional slimline heaters.
  • They will most likely be much cooler to the touch than your previous heaters. This is completely normal and doesn’t mean that they aren’t working as they should.
  • The heaters are highly temperature accurate and will not overheat a room as would be common with traditional heaters.
  • The heater will be noticeable as emitting heat because the fan will be active
  • If the fan is not active, it does not mean the heater is not working – it means the room is at the temperature set point that has been selected
  • During an “on period” it is common that the fan will operate intermittently as and when required, to firstly raise the room to the required level and then to maintain that level.

Key points to remember

If the occupant feels that they are too cold, the temperature setting should be increased and if they are too hot, the temperature setting should be decreased.

  • It is normal for users to have a “settling in period” after installation whereby, they adjust the temperature settings of each heater to obtain their ideal comfort levels – we recommend that this is done by small increases/decreases and that a reasonable time is allowed for the heater adjustment to affect the room before adjusting further

  • We recommend a minimum 3°C and a maximum 5°C variation between the comfort (sun) and background (moon) temperature settings

  • The comfort (sun) temperature setting should always be higher than the background (moon) temperature setting

  • The charging period is set by default, as being midnight to 7am. If your energy provider operates different charging times, the charging program default should be altered accordingly

  • When the clocks go forward and backwards (daylight savings), the heater time setting will need to be altered accordingly, by the user. (N.B. Version 1.6 and above automatically update the time based on daylight saving so if you had your HHR fitted from November 2020 this point does not apply to you).

  • On the time and temperature program, the charging hours should be set to the background (moon) temperature setting. Do not set to frost mode in the charging times as this will result in no charge being taken. Do not set to comfort (sun) temperature in the charging times as this may cause a reduction in the charge taken.


Are you eligible for electric storage heater funding?

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